Innovation drives service … especially when service is the entire business! Of course there’s more to it than that. For instance, what type of innovations? What advancements, what new services, and more. All of these questions come together as factors that can make or break a brand, and advance an entire industry.
Take a read to this full-length article where I was interviewed on my opinions on innovation and how it’s helping the service industry grow. Including how companies can overcome challenges, what top technologies will change brands in the future, and more.
Be sure to let us know how innovation drives you and your industry. Leave a comment below!