Michael Blumberg

Michael R. Blumberg is the President of Blumberg Advisory Group, Inc. He is a recognized expert in Field Service and Reverse Logistics in High-Technology industry.

Mr. Blumberg is a Certified Management Consultant with considerable experience in strategic & business planning, market research, mergers & acquisitions, benchmarking, systems analysis, and productivity & efficiency improvement.

Michael’s thought leadership, service system planning and strategy formulation has positively enhanced the profitability of many organizations across varied industries such as IT, Energy & Automation, Telecommunication, Medical Electronics, Banking, Retail and Consumer Electronics. In-depth understanding of the industry, SWOT analysis, business plan formulation and implementation, and operational excellence are some of his key strengths.

Mr. Blumberg is a well-known author and speaker. In the past, he has served on the Board of Directors to the Service Industry Association, Advisory Board Member to the Reverse Logistics Association, President of the Philadelphia Chapter of the Institute of Management Consultants (IMC) and President of the Delaware Valley Chapter of the Association for Service Management International (AFSMI).


6 Things You Need to Know When Purchasing Service Lifecycle Management Software 

As part of a yearlong market research study sponsored by CSDP Corporation (www.csdpcorp.com), we spoke to hundreds of companies to find out about their experiences when purchasing enterprise software for service (also known as Service Lifecycle Management (SLM) software). We’ve distilled the knowledge we gained into 6 tips to help you when you are in the market for enterprise service software.

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Innovations in Service Lifecycle Management (SLM): The Benefits of Model Based Reasoning

Doing business in today’s world of accelerating technological advancement, amid increasing geo-political and economic uncertainty, regional military conflicts, the effects of climate change on food production, weather induced natural disasters, and a host of other unknowns, present a host of challenges and opportunities to forward thinking companies who are well positioned, and continually repositioning themselves, to meet all contingencies with minimal disruption and maximal efficiency. This is the great test of our time.

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Thought Leadership

  • Whitepaper
  • Webinars
  • Speaking
  • Articles



  • Strategic Planning
  • Market Research & Competitive Analysis
  • Productivity & Efficiency Improvement
  • Benchmarks & Best Practices
  • Systems Design, Evaluation, Specification & Selection



  • Leadership & Influence
  • Operational Excellence
  • Productivity & Goal Setting
  • World Class Marketing
  • Sales Mastery
  • Innovation & Voice of the Customer



  • Sell the Company
  • Spin Off a Division
  • Buy the Right Company
  • Business Valuation
  • Exit Planning

Sampling of Past Clients


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Michael has a deep and well rounded knowledge of aftermarket services. AND he is quite adept at sharing that knowledge in a manner that creates an actionable plan. Consultants are many but finding someone that can work well within your world is a true asset. Michael is that asset.Mark Blevins – Director of Business Development at Hong Video Technology Inc

We hired Michael to help us develop sustainable Sales and Marketing processes and strategies and grow revenue. Though we’ve only been working together for a short time, we are already seeing results. We are happy with the progress made so far and look forward to a lasting relationship.Michael Oakes – VP and General Manager at Datatech Depot, Inc.

I have known Michael for over 10 years as we both have worked in the Product Service space. Early on I understood the value Michael brings and have referred him as a resource to businesses I have worked with who need guidance in any aspect of their service operations. Completely professional, Michael always enhances my credibility with these referrals to my clients. I heartily recommend Michael and Blumberg Advisory Group for any entity looking to enhance their service operations.Kurt Zoeller – Sales Executive at IFS North America

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